Tell us what is slowing your business down. Whether you need custom software, workflow automation, an integration, Excel VBA or help improving an existing system, begin by describing your current process and the outcome you would like to achieve.
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What happens next?
Within 24 hours of receiving your request, we review the information provided and prepare a focused list of questions and possible scenarios. This allows us to enter the discussion with context and gain a clear understanding of your current workflow, challenges and goals.
We contact you to arrange a suitable meeting time and discuss our initial observations and questions. During the discussion, we learn more about your project, current workflow, challenges, priorities, budget, limitations and desired outcome so that both sides have a clear understanding of what the solution needs to achieve and what is expected of us.
We prepare a proposal outlining the recommended solution and the steps required to move your business from its current position toward the desired outcome.
The proposal will include:
- The agreed upon scope and deliverables
- A detailed breakdown of the work whether by milestone or timeline
- The quotation and billing structure, including external services (APIs, Hosting, etc.)
- Important assumptions, limitations or exclusions (as discussed)
- Our workflow and the next steps if the proposal is accepted
Frequently Asked Questions
Response time
- Replies can be expected within 24 hours.
- Our team is available Mon-Fri, 7am-4pm & Sat, 12pm-3pm (SAST)
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